Privacy Policy

This site is owned and operated by MaddieBrit Products, LLC. Your privacy on the Internet is of the utmost importance to us. At http://www.grabgreenhome.com, we want to make your experience online satisfying and safe. This Privacy Policy applies to our website as well as any of our mobile applications (collectively, "Website")

Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

We are a United States-based company. Therefore, we may not be in compliance with the privacy laws of other countries. You acknowledge that any Personal Information you provide to us will be governed by the laws of the United States, which may be less stringent or substantively different than the laws of other countries.

Grab Green gathers two types of information about users:

We collect personal information, such as your name, gender, birthdate, address, email address, telephone number and other information that may identify you as a person (collectively "Personal Information"). We acquire this information from you through optional, voluntary submissions and requests made by you when you place an order, sign up to receive our electronic newsletters, participate in our message boards or forums, email a friend, and/or participate in our polls and surveys.

We also collect non-personal information when you visit our Website or interact with us on our Website, through email, or other electronic means ("NPI"). NPI consists of anonymous data from our users that is not associated with any individual and is measured only in the aggregate. NPI allows us to better tailor our content to users' needs and helps our advertisers and sponsors better understand the demographics of our audience. Because Grab Green depends upon sponsorships and advertising, providing such aggregated demographic data is essential to keeping our business operating and growing. Under no circumstances does Grab Green divulge any information about an individual user to a third party, except as described herein.

Grabgreenhome.com requests and collects personal information from our customers at various Website locations and instances, including, but not limited to, when you create a Grabgreenhome.com membership, make a purchase, communicate with us via social media, write a product review, create a wish list, participate in events, contests, or promotions, contact our customer care team, or post other customer-generated content to this Website. These are currently the primary ways in which we gather information, however, we may also collect data through other channels in the future.

The types of personal information we may collect from you can vary according to the method through which it was attained. It may include, but is not limited to, the following:

We receive and store any Personal Information you knowingly provide to us, such as:

- Full name

- Email address

- Phone number

- Shipping address

- Billing information and payment details (such as billing address, credit card details, and other sensitive financial information, specifically for the purpose of completing your transaction)

- Username and password for your Grabgreenhome.com membership

- A record of your Grabgreenhome.com orders, purchase history, and shopping behavior and preferences

- Information provided by you through your interactions with us in social media

- Location and geographic information that could be collected if you use our mobile site or app.

- Other details that you may submit to us or that may be included in the information provided to us by third parties.

- Additionally, when you select to email a friend your wish list or tell a friend about Grabgreenhome.com, we request your friend's email address from you to send your friend a one-time email. We do not share your friend's email information for any other purposes unless that friend creates a membership to Grabgreenhome.com. Grabgreenhome.com stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at support@grabgreenhome.com to request that we remove this information from our database.

We do not share, sell or trade your Personal Information with any third parties, except with your consent or as described herein. We do not contribute to or participate in cooperative databases, which give other companies access to such Personal Information.

We may disclose your Personal Information, based on our sole judgment and discretion, when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of users of this Website or the public.

We use a third party payment processor and a third party shipping agent to ensure the payment and delivery of your purchased products. We share your Personal Information with these third parties so that they may process payments, fulfill orders and/or deliver products you purchase from us. These third parties have no authority to use your Personal Information for their own promotional purposes or for any purpose other than performing services on our behalf.

If we go through a business transition, such as a merger, acquisition, sale of all or a portion of our assets, bankruptcy or reorganization, your Personal Information will likely be among the assets disclosed and/or transferred in the process, and our new owner(s), investor(s), or personnel will have access to your Personal Information. Your Personal Information will then be governed by the privacy practices of our new owner, investor, or other unaffiliated third party, which may differ from ours. We encourage you to monitor the Website from time to time for any changes to this Privacy Policy.

Any Personal Information or image content you voluntarily disclose online in a manner that other users can view (including, but not limited to: product reviews, Be the Buyer comments, on social media pages, in connection with contests and promotions, and on the Grab Green blog) becomes publicly available, and can be read, collected, and used by other users of our Website to send you unsolicited messages. Your membership name, email, or other information may also be displayed when you post comments or upload images throughout the Website. GrabGreenhome.com is not responsible for the personal information users select to disclose in these forums, and we have no responsibility to maintain the privacy or security of any such Personal Information that you may choose to post online or share with other users of our Website.

We may also disclose your Personal Information to outside individuals and/or companies that help us bring you the products and services we offer and to create, operate, and maintain our website and/or mobile app. For example, we may work with third parties to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide data storage and analysis; (e) provide fraud prevention; (f) provide customer service; and (g) provide other services designed to assist us in developing and running our website/app and maximizing our business potential. We require that these outside companies agree to keep all information shared with them confidential and to use the information only to perform their obligations to us.

We use third-party website analytics tools that automatically collect NPIfrom your browser to our server logs whenever you interact with our Website. Such information includes, but is not limited to, your IP address, pages viewed, site navigation patterns, details about the devices used to access the Internet and our Website, and geo-location tracking information if you are accessing our site from a mobile device. It is obtained by automated means, such as cookies and web beacons. "Cookies" are text files that are transferred to your computer's hard drive as you navigate our Website and other sites. We use cookies to help us show advertisements on other websites likely to be of interest to you; to compile aggregate data about Website traffic and Website interaction; and to help us understand your preferences based on previous or current website activity, which enables us to provide you with improved services, Website experiences, and tools in the future. You may be able to adjust the preferences on your browser or device to change your device's acceptance of cookies, but doing so may limit our ability to provide content tailored to you. If you choose to adjust your browser settings to disable cookies, we cannot guarantee that such cookies will be disabled as that is entirely a function of your browser over which we have no control.

We do not currently actively respond to "Do Not Track" browser signals or mechanisms, but we're always open to hearing from customers for whom this issue is important.

We may collect and store NPI regarding your usage of our Website (including frequency and number of visitors to our Website). Such data is used only in aggregate form and in a manner that assures your anonymity. We may provide this anonymous, aggregate information to third parties; and those third parties may additionally use such information in order to determine general usage patterns and trends in an effort to provide you with an improved online experience for our business and their businesses. Our website is configured to prevent third parties from collecting Personal Information about you or your online activities without your consent.

Certain third parties with whom we work employ clear gifs, images, and scripts on our Website that help them better manage content on our Website.

We work with a third party ad network to either display advertising on our Website or to manage our advertising on other websites. Our ad network company uses cookies and web beacons to collect NPI about your activities on this and other websites to provide you targeted advertising based upon your interests.

Grab Green tracks user traffic patterns throughout all of our Websites. However, we do not correlate this information with data about individual users. Grab Green does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

Grab Green sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our Website users like and do not like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

We may contact you via email to send you necessary order-related messages, such as order confirmation and shipment confirmation notices.

We may also send you newsletters and additional email messages about our products, services, contests, and promotions that we feel may be of interest to you. If you no longer wish to receive these and other promotional communications from us, you may select the unsubscribe link which is present in each email. You may also customize your communication preferences by accessing the email preference center in your Grab Green membership page and adjusting your settings accordingly. If you place an order with us, you may not opt out of receiving email communications from us with regard to that order as email is our means of communicating with you regarding your order.

Our Web site includes social media features, such as the Facebook “Like” button and widgets, such as the “Share” this button or interactive mini-programs that run on our Website. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with any such feature and/or widget is governed by the privacy policy of the company providing it.

You can log in to our Website using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Website to your Facebook profile page to share with others within your network. We have no control over the privacy practices of Facebook or other such websites or apps, and the Personal Information you share on these third-party websites is governed by the privacy policies of the operators of such websites.

Grabgreenhome.com utilizes commercially reasonable, industry-standard technology for Internet security purposes. When you access our checkout using industry standard Secure Socket Layer (SSL) technology, your information is protected with both server authentication and data encryption, and available only to Grab Green.

Our Website is verified by GoDaddy for all of our secure credit card transactions.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@grabgreenhome.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Under California's "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2012 will receive information regarding 2011 sharing activities).

To obtain this information from Grab Green please send an email message to support@grabgreenhome.com with "Request for California Privacy Information" on the subject line and in the body of your message. We will provide the requested information to you at your email address in response. Not all information sharing is covered by the "Shine the Light" requirements, and only information on covered sharing will be included in our response.

In addition, please note the following:

• (a) Users can visit our Website anonymously;
• (b) We will add a link to this Privacy Policy on our home page, or at a minimum, on the first significant page after entering our Website;
• (c) Our Privacy Policy link includes the word "Privacy" and can be easily be found on the page specified above;
• (d) Users will be notified of any privacy policy changes on our Privacy Policy page at this URL by checking the "Date Last Modified" at the end of this Privacy Policy;
• (e) Users are able to change their Personal Information by emailing us or by calling us;
• (f) Some Internet browsers include the ability to transmit "Do Not Track" signals that give you control over the collection and use of web browsing information. Because uniform standards for "Do Not Track" signals have not yet been adopted, we do not currently have the ability to recognize "Do Not Track" signals; thus, we may track, plant cookies, or use advertising even when a Do Not Track browser mechanism is in place;
• (g) We allow the collection of users' behavioral tracking (but not Personal Information) by third parties. We do not authorize the collection of Personal Information on the Website by third parties.

Grab Green may, at any time and without notice, modify and update this Privacy Policy by revising it on the Website. Your continued use of the Website constitutes your acceptance of any such revisions. You should therefore periodically visit this page to review the current Privacy Policy.

Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request Personal Information from anyone under the age of 13 without requesting parental consent.

If you are under the age of 13, you are not permitted to submit any personal information to Grabgreenhome.com. We will promptly delete any personal information from a person under the age of 13 should we discover that we have collected such information from a person under the age of 13 without verification of parental consent. If you believe we may have collected information from a person under the age of 13, please promptly contact support@grabgreenhome.com so we can delete the Personal Information as soon as possible.

Grab Green operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers. Unfortunately, despite our efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use reasonable means to ensure the security of information you transmit through the Website, we cannot guarantee that such information will not be intercepted by third parties, and we are not responsible for circumvention of any privacy settings or security measures contained on the Website.

We give users options wherever necessary and practical. Such choices include:

Opting not to register to receive our electronic newsletters.

Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users.

We may freely assign this Privacy Policy or any of our rights and/or obligations hereunder to any third party.

We do not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

We do not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

By using this site, you consent to the collection and use of this information by Grab Green. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Third Party Pixels and Cookies When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting <a href="https://app.getemails.com/optout" target="_blank">https://app.getemails.com/optout</a>. 

"We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."

19. Third Party Pixels and Cookies

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. This information can also be found here: https://retention.com/support/update-privacy-policy

Date Last Modified: June 13, 2022